Support Services

Poynton’s Citizens Advice service

Address: Civic Hall, off Park Lane, Poynton, SK12 1RB

Appointments (01625 432847 or 01625 708608 )
Citizens Advice Cheshire North offer face-to-face appointments for their advice services at Poynton Civic Hall.  Appointments can be made between 9.15am - 12.45pm on Tuesdays and Thursdays. 

Visit https://www.citizensadvicecn.org.uk/ for full details

 

Citizens Advice ogo

Counselling

Just Drop In

Support for Young People

Just Drop-In are able to offer face to face counselling sessions at Poynton Civic Hall. Please contact Just Drop-In on 01625 665079 or email hello@justdropin.co.uk. Just Drop-In also offer the following services to support young people.

  • Just Drop-In provide telephone counselling for young people aged 12-17 years. Call on 01625 665079 to book in a time to chat about the support options in more detail. If you are aged 8-11 years, please ask your GP about Just Drop In.
  • Just Drop-In also have a Wellbeing service which offers targeted one to one and group support for students who are anxious and struggling with transition back to school in September. Telephone 01625 665079 for more information.

More details about Just Drop-In:

Website: http://www.justdropin.co.uk/ 

Twitter: https://twitter.com/JDIMacc 

Facebook: https://www.facebook.com/JustDropIn 

 

Just Drop In logo

You & Yours Counselling

You & Yours Counselling is a charity providing adults with individual and couples counselling sessions.

To contact You & Yours either ring them on 01625 874225 or send them a message from the contact page of their website: www.you-and-yours.org.uk

 

 

You and Yours

Befriending

Buddy and Befriending Scheme

Are you over 50 and living in Cheshire East? Are you feeling lonely or isolated? Changing Lives Together may be able to help.

How they can help you?

  • A volunteer Buddy or Befriender – via Telephone (or other technology). To provide companionship, a friendly person to talk to and share some time with.

For more details call 07919 327131 or email befriending@changing-lives-together.org.uk 

Buddy and befriending poster
You can download a full size version of the two page PDF by clicking on the image above but please note that is over 3MB and may take a while to download and use up some data allowance if downloaded on a mobile.

Dementia Support

Bollington, Disley and Poynton Dementia Guide

Poynton Town Council, supported by Poynton Dementia Steering Group are pleased to launch an updated guide to support people living with dementia and their carers. The guide contains useful information about services, support and groups which are available locally along with their contact details.

Dementia Guide 2023

 

Time to Talk

These drop-in sessions offer friendly, professional advice about dementia from your local health team including information about dementia services, finances, therapies, diet and social groups, etc.

View the timetable of sessions here


Middlewood Partnership

Middlewood Partnership have a dedicated section on their website.

https://middlewoodpartnership.co.uk/?s=dementia

 

Cheshire East Council

To find out more information and the services Cheshire East Council offer, visit their website.

https://www.cheshireeast.gov.uk/livewell/living-independently/living-with-dementia.aspx 

 

 


 


Dementia UK

Dementia UK’s nurses, known as Admiral Nurses, support, develop and provide life-changing care for families affected by all forms of dementia – including Alzheimer’s disease.

The Dementia UK website also provides valuable information and support for carers and people living with Dementia. Click the link for more information.

https://www.dementiauk.org/get-support/

 

Admiral Nurse Dementia Helpline

0800 888 6678

Call the Dementia UK Helpline for free, send an email to helpline@dementiauk.org or fill in the form. The helpline is for families caring for someone with dementia, whether that be Alzheimer’s disease, vascular dementia, or another type of dementia. But the Helpline is also available to people with a diagnosis of dementia, those worried about their memory or the memory of a loved one, and professionals working in dementia care.


 

 

 

 

 

 

 

Alzheimer’s Society

Alzheimer’s Society give advice and practical guidance for people living with dementia. They provide a support line, online services and print information alongside expert dementia advisers and online community.

For more information, click the link: https://alzheimers.org.uk

 

Alzheimer’s Society Dementia Connect support line

Dementia advisers can be contacted on 0333 150 3456 and will listen and give you the support and advice you need, connecting you to help you need.

Phone support is available seven days a week.

Support line opening hours:

Mon to Wed 9am – 8pm    |    Thur and Fri 9am – 5pm    |    Sat and Sun 10am – 4pm

*Calls charged at standard local rate.

For more information visit: 
https://www.alzheimers.org.uk/dementia-connect-support-line

 


 

Alzheimers Society logo

Mental Health

NHS Mental Health

A free 24/7 NHS mental health helpline has been set up which is open to people of ALL ages in Cheshire East. This includes children young people and their families.

Information on the helpline can be found here.

 

NHS Logo

 

For a larger print copy of this document, click here




 

 


 

 

 

Further information, support and guidance can be found at:

 

Cheshire East: 

Mental Health info point: https://bit.ly/3Co4UQb

Mental Health for Adults and Older People: https://bit.ly/3p4mq8T

 

Middlewood Partnership

 

https://middlewoodpartnership.co.uk/?s=mental+health


 

 

 

Supporting young people’s mental health

A pocket-sized ‘wellbeing card’ for young people in Poynton was launched as part of Mental Health Awareness week, 9-15 May 2022. Created from an idea from members of Poynton High School’s Student Leadership Team, the card details services and useful contacts available for young people, to support their mental health and wellbeing. In May 22, every student at Poynton High School was offered a card.

Middlewood Partnership have also created specific webpages on their website aimed at meeting the needs of young people. The pages have lots of useful information about self-help including health for teens, mental health, alcohol and drug misuse, smoking, relationships, sexual health and lots more. Click here to access the pages.

  

Further information, support and guidance can be found at:

Cheshire East Council: 

https://www.cheshireeast.gov.uk/livewell/campaigns/covid-19-information-point/mental-health-help-for-young-people.aspx

 

Support for younger people and families

Cheshire East Family Information Service

Email: fis.east@cheshireeast.gov.uk Tel - 0300 123 5033

Just Drop-in: www.justdropin.co.uk   Tel - 01625 665 079 Email - hello@justdropin.co.uk

Inspire: wellbeingenterprises.org.uk Tel - 01928 589 799

Childline: Tel - 0800 1111

Hopeline UK (Papyrus) Tel - 0800 068 4141 Email - pat@papyrus-uk.org

Cheshire Mental Health Crisis Line 24/7 0800 145 6485

Shout Text - 85258

Visyon visyon.org.uk Tel - 01260 290000 

Kooth kooth.com

Health for Teens healthforteens.co.uk

 

Sexual health and gender identity

Switchboard Tel - 0300 330 0630

The Proud Trust theproudtrust.org

 

Drugs: FRANK Tel - 0300 123 6600

Self harm support: Harmless harmless.org.uk

Eating Disorders: Beat Tel - 0808801 0677