Support Services

Poynton’s Citizens Advice service

Address: Civic Hall, off Park Lane, Poynton, SK12 1RB

Appointments (01625 432847)
Citizens Advice Cheshire North have now resumed face-to-face appointments for their advice services at Poynton Civic Hall.  Appointments can be made between 9.15am - 12.45pm on Tuesdays and Thursdays. 

Visit https://www.citizensadvicecn.org.uk/ for full details

Citizens Advice ogo

Dementia support

 

Time to Talk

These sessions have been rearranged to accommodate the new restrictions. Please find details of how and when you can receive support and information from an expert in dementia here (PDF).

Here’s a reminder of services available for people living with Dementia and their carers.
Alzheimer’s Society support:

  • Advice and guidance on a range of issues is available on their website.
  • Alzheimer’s Society has created a new fact sheet Coronavirus: Information for people affected by dementia.
  • For up to date information on dementia and services, please visit their website or follow Alzheimer’s Society on Facebook or Twitter.
  • Talking Point is an online community which can be accessed online for free, night or day, via the Alzheimer’s Society website. It’s a fantastic way to connect with other people affected by dementia, share personal experience and receive valuable support.
Further Advice can be found at Dementia UK:
https://www.dementiauk.org/get-support/dementia-helpline-alzheimers-helpline/
https://www.dementiauk.org/dementia-uk-coronavirus-advice/

 

Admiral Nurse Dementia Helpline

Call the Dementia UK Helpline for free on 0800 888 6678, send an email to helpline@dementiauk.org or fill in the form. The helpline is for families caring for someone with dementia, whether that be Alzheimer’s disease, vascular dementia, or another type of dementia. But the Helpline is also available to people with a diagnosis of dementia, those worried about their memory or the memory of a loved one, and professionals working in dementia care. We are here for anyone who needs one-to-one support and practical solutions.

Alzheimer’s Society Dementia Connect support line

Dementia advisers can be contacted on 0333 150 3456 and will listen and give you the support and advice you need, including coronavirus advice, connecting you to help you need.

Phone support is available seven days a week.

Support line opening hours:

Mon to Wed 9am – 8pm    |    Thur and Fri 9am – 5pm    |    Sat and Sun 10am – 4pm

*Calls charged at standard local rate.

For more information visit: 
https://www.alzheimers.org.uk/dementia-connect-support-line

 

Alzheimers Society logo

Counselling

Just Drop In

Support for Young People

Just Drop-In are able to offer virtual counselling sessions. Please contact Just Drop-In on 01625 665079 or email hello@justdropin.co.uk. Just Drop-In also offer the following services to support young people.

  • Just Drop-In provide telephone counselling for young people aged 12-17 years. Call on 01625 665079 to book in a time to chat about the support options in more detail. If you are aged 8-11 years, please ask your GP about Just Drop In.
  • Just Drop-In also have a Wellbeing service which offers targeted one to one and group support for students who are anxious and struggling with transition back to school in September. Telephone 01625 665079 for more information.
More details about Just Drop-In:
Website: http://www.justdropin.co.uk/
Twitter: https://twitter.com/JDIMacc
Facebook: https://www.facebook.com/JustDropIn
Just Drop In logo

You & Yours Counselling

You & Yours Counselling is a charity based in Poynton providing adults with individual and couples counselling sessions.

They have adapted their service for the current situation by offering video counselling with members of their skilled and experienced professional team of counsellors.

To contact You & Yours either ring them on 01625 874225 or send them a message from the contact page of their website: www.you-and-yours.org.uk

You and Yours

NHS Mental Health

A free 24/7 NHS mental health helpline has been set up which is open to people of ALL ages in Cheshire East. This includes children young people and their families.

These are difficult times for people of all ages and it is important for anyone who is struggling to know they are not alone.

Information on the helpline can be found here.

NHS Logo

Cheshire East People Helping People Scheme

This is a service that connects the people offering help to the people who need help. Further details can be found on the Cheshire East people helping people page.

Buddy and Befriending Scheme

Are you over 50 and living in Cheshire East? Are you feeling lonely or isolated during the current Coronavirus situation? Changing Lives Together may be able to help.

How they can help you?

  • A volunteer Buddy or Befriender – via Telephone (or other technology). To provide companionship, a friendly person to talk to and share some time with.
  • Help with collection of shopping and essential items.
  • Help with prescription collection and other items.

For more details call 07919 327131 or email befriending@changing-lives-together.org.uk OR you can call the Town Council on 01625 872238 and we can support you to access the service.

We have local options for both shopping and prescriptions so we can also advise about these too.

Buddy and befriending poster
You can download a full size version of the two page PDF by clicking on the image above but please note that is over 3MB and may take a while to download and use up some data allowance if downloaded on a mobile.